FAQs

  • What is a cloud kitchen? 

Cloud kitchen, also known as a delivery-only restaurant, virtual kitchen, shadow kitchen, commissary kitchen, or dark kitchen, is a professional food preparation and cooking facility set up for the preparation of delivery-only meals.They do not include a storefront or indoor seating for customers. The cloud kitchen format gives the flexibility to launch more than one brand using the same kitchen infrastructure and resources.

Cloud kitchens are the future of the food industry, with superior customer access, low cost of set-up and operations, and high profitability. 

 

  •  Why is Cloud kitchen a good option for business? 

Against the traditional brick and mortar business, cloud kitchens offer the following benefits which lead to higher profits. 

a) eliminating the need for front-of-house operations, floor space for seating or high rents for storefronts with high foot traffic in prime locations leading to lower overheads.

b) save on ingredient costs by taking advantage of economies of scale.

c) cloud kitchens can optimize processes, ordering, and staff scheduling based on consumer behavior.

As per a report by Goldstein Research, the global cloud kitchen market was valued at USD 700 Million in 2018 and is expected to grow at a CAGR of 17.25% through the forecast period (2017-2030).
 

  • Tell me more about Bigspoon.

We are India’s largest Tier-2 focused Multi-Brand, Omni Channel Cloud Kitchen Company, minimizing the delta between Fine Dine Experience and Home-Delivered Food!  We make great food accessible to the Tier-2 Cities in India and are backed by the finest equity investors of Asia. 

Bigspoon has its company-owned outlets in Ahmedabad, Pune, Jaipur, Indore, Nagpur, Baroda, Surat, Gandhinagar, and Lucknow, with six successful brands, and has served 400,000+ items over the last 18 months!

 

  • Why should I choose Bigspoon for Brand-As-A-Service Digital Franchisee? 

Joining our franchise family gives you the independence of being your own boss along with the support of our experienced team and cherry-picked menu. Bigspoon is a synonym for authentic North Indian, Chinese, Global, Thaali and American cuisines which we cater to with our six well-established brands. 

Unlike other F&B franchises that are expensive to set up, with high running costs, Bigspoon has a unique multi-brand and omnichannel setup that allows high returns and low upfront cost.  We are the only cloud kitchen company in India that does fresh-prep food at scale, with hybrid production processes. 

Some advantages of partnering with us are: 

  1. Hiring assistance.

  2. Virtual food-court app (iOS and Android) for direct orders

  3. Access to fantastic infra-ready kitchen premises

  4. Centralized vendors for ingredients & equipment offering industry best deals.

  5. Best Negotiated Commissions on third-party aggregators.

  6. Deep partnership for asset-based financing to minimize upfront cash outflow.

  7. Data analytics dashboard for pricing, discount planning, menu engineering

  8. Keep adding to your brand portfolio even after taking up our Brand-As-A-Service franchisee!

  • Do I require the knowledge of the food business beforehand to qualify for this?

Not at all! Starting a food business is not just about food, If you have the passion and an entrepreneurial mind like us,  we will help you sail through with hand-holding. Our team has varied experience across culinary, data analysis, business planning and strategy and we will be your guiding light. We will ensure that the franchise should get a low break-even point and is a high-profit, high ROI model outlet.

 

  • Hey, I am interested! What are the steps to take this forward? 

You have made a great & rewarding decision. All you need to do is, tell us a little about yourself by filling this form and we will get in touch with you shortly.
 

  • How much will be the capital expenditure and when can I expect to break even? 

You are looking at a total initial capital expenditure of INR 15 Lacs for a single outlet. The expected break-even point varies from location to location, but 6 to 9 months is a fair estimate. 

We provide financial assistance to eligible partners on a case-on-case basis. 
 

  • Do I need to have my own space/property? 

 No, it's not mandatory to have your own commercial space. 
 

  • Will you provide the staff training? 

We assure saving the franchise from going through all/any of the teething problems one has to face while starting a new setup. We have a pool of trained Chefs and they run training and development exercises for its chefs at regular intervals to ensure the quality of the products is retained at all the outlets. Also, we have developed our range of spices and gravies which are used in all the outlets to ensure uniformity in the flavors and products.

 

  • Would you be helping me with the Feasibility study of the city/location where I want to take the franchise? 

Yes, a complete feasibility analysis will be done from our end to check the demand flow of aggregators in that particular area along with serviceability by third-party delivery apps. We would also try and assist you in getting an infra-ready kitchen in some cities. 

  • How will you be helping in business performance analysis and planning?

Hey, there! We got you covered. Our integration with POS software helps us track information daily through customized reports. Our in-house team has built a comprehensive analytics dashboard that helps us track outlet and brand level revenue, AOV and other necessary metrics to reach the desired targets and make necessary data-based decisions.